EVS Leadership: A Seat at the Table
This leadership development course was made specifically for health care EVS leaders. 100% of past participants would recommend this leadership course to someone else! Learn more about this program below!
A Seat at the Table Facilitator
Sade' Rolon
MBA, CHESP, T-CSCT, T-CHEST
Sadé Rolon (phonetically pronounced Shah-day Rol-loan) is the Associate VP of Environmental Services for the ProMedica Health System. She is certified in CHESP and assists as a trainer for the CHEST and CSCT certification programs. She holds a B.A. degree in Criminology from The Ohio State University and a MBA degree in Healthcare Administration from Tiffin University. She is currently pursuing her DHA in healthcare administration.
Her responsibilities include the oversight of EVS Teams at 10 acute care locations, Linen Services, Pest Management Programs, Waste Management Programs as well as a few other support service contracts. Sade’ brings nearly 16 years of healthcare management and leadership experience to ProMedica Health System. She is passionate about helping others and excited to be contributing towards the goal of developing, mentoring and empowering future leaders in the Environmental Services Industry.
A Seat at the Table Facilitator
Kim Miller
CMIP, T-CHEST, T-CSCT
Vice-President of Support Services at UW Medicine | Valley Medical Center, Kim Miller has implemented countless work flow improvements, process improvement projects and equipment upgrades which have resulted in dramatically improved performance results for her departments. Her teams have generated an increase in HCAHPS scores from near the bottom to the 90th percentile and at the top of the UW Medicine system.
Ms. Miller began her career in healthcare services in Facilities and Engineering at Valley Medical Center in 2004. Her thorough knowledge of facilities, diligence in understanding problems and enlisting a team approach to help solve issues, have contributed to her success in Environmental Services, which she began leading just as the Ebola crisis erupted nationwide.
When she is not working (which she is known to do at all hours!), Ms. Miller likes to camp with family and friends, ride Harleys and spend time with her twelve grandchildren.
You and your team play an essential role in your organization by keeping patients and employees healthy and improving clinical outcomes. This experience is designed to help you become a more effective leader and have a bigger impact on your organization. It will empower you to take “a seat at the table” with other leaders by demonstrating your value to your partners, stakeholders, and other leaders.
Advance your career by identifying who you are as a leader, learning about best leadership strategies and networking with other EVS professionals. Topics Include:
- Effective Coaching
- Connecting Work to Purpose
- Recognizing your Team
- Dynamics of Change
- Entrepreneurial Thinking
- And More
Program Format
This class is available 24/7 within the scheduled timeframe. You may work at any time of the day and you are not required to log in to the course at any specific date/time. There will be four weekly facilitated synchronous meetings via zoom.
Course Agenda
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Course introduction
Defining Leadership
Identifying Who You Are as a Leader
- Part 1: Your Leadership Style
- Part 2: Leadership Best Practices
The Roles of a Leader
- Your Responsibility
- Critical Thinking and Strategic Thinking
- Decision-making
- Personal Mission Statement
Module Conclusion
- SMART Goals
- Reflection
- Virtual Cohort Discussion
-
The Value of a Network
- What is Social Capital?
- What is a Network?
The Value of Networking in a Healthcare Organization
- Business Networking
- How to Hack Networking
- Practice Networking and Developing Relationships
- Setting Up Coffee Connections
Creating a Personal Sounding Board
- The Mentor/Mentee Mindset
- Build and Be a Sounding Board
- Make a Shortlist
- Set up a Soundboard Meeting
Building and Being a Personal Sounding Board
- The Proactive Mentor
- Be a Sounding Board
- We Never Stop Growing
Module Conclusion
- Reflection
- Virtual Cohort Discussion
-
Leadership, Leaders, and Leader Styles
- Leadership and Culture
- Leadership, Leaders, and Leader Styles
- Persona Activity
Applying Leadership Styles
- Application Activity
- Successful Delegation
- A Guide to Delegation
Effective Coaching
- Defining Coaching
- How Do I Have a Coaching Conversation?
- Crafting Feedback
- Appreciation, Development/Coaching, and Evaluation
- Practice Feedback Activity
Connecting Work to Purpose
- Why – How – What
Recognizing Your Team
- Recognition vs. Rewards
- Activity: Team Member Recognition
- Celebrate What You Want to See
- Activity: Plan Individual and Group Recognition
Module Conclusion
- SMART Goals
- Virtual Cohort Discussion
-
Understanding Change
- Understanding Change
- A Theory of Change
- Resisting Change Activity
Social and Psychological Dynamics of Change
- Psychological Forces Driving and Restraining Change
- Individual Change: The Cycle of Change
- Collective Change: The Team Performance Curve
- Team Performance Curve Activity
Leading Change
- Leading Change Model
- Reflection Activity
Psychological Safety for Change
- Creating Psychological Safety
- Psychological Safety Activity
- Leader Behaviors that Promote Psychological Safety
Entrepreneurial Leadership
- Defining Innovation
- Brainstorm Activity
- Being a Change Agent
- Practice Entrepreneurial Thinking
Module Conclusion
- SMART Goals
- Virtual Cohort Discussion